The Opportunity

• Location: Hybrid (RDN St Leonards Office/WFH)
• Reports: Six Direct Reports

The General Manager – RDN Health (GM-RDN Health) is a key leader within RDN, accountable for leading the performance, sustainability, growth and success of RDN Health.

The GM-RDN Health will also be an active participant within RDN’s broader leadership team, providing strategic and operational leadership to ensure that RDN delivers measurable impact, strong community and stakeholder relationships, and sustainable commercial performance.

The GM-RDN Health reports to the Chief – Health Access Enterprises (C-HAE) and will work closely with Group functions (led by the Chief Operations Officer [COO]), the GM of each other health access enterprise, and external partners to position RDN as a trusted and innovative leader in health access and social care.

The GM-RDN Health will:

• Lead the performance, growth, impact, and financial sustainability of RDN Health.
• Drive integration of enterprise activities with RDN’s broader charitable purpose and strategy.
• Build strategic partnerships and expand deliberate collaborations across health, social care, government, philanthropy, and industry.
• Secure and expand long-term funding commitments across a range of funding sources, including philanthropic partners, government, business-to-business and business-to-customer product sales. Business development needs to occur across five geographical markets: Metro NSW, Metro Australia, Rural NSW, Rural Australia, International.
• Ensure that RDN Health is impactful, responsive to community needs and evidence-informed.
• Demonstrate a commitment to understanding the importance of building and sustaining culturally responsive environments, and the value of Indigenous allyship.
• Provide exceptional leadership to enterprise teams, embed resilient workforce capability, fostering a high-performance and values-driven culture.
• Lead the ideation, design and creation of viable new products within RDN Health, and ensure continuous improvement in the delivery of existing products.
• Commit to and lead evidence-informed practice across RDN, including alignment of products to RDN’s Business Value Formula and Framework for Social Change.

Welcome from Amy Brown, Chief - Health Access Enterprises

Thank you for your interest in RDN Health. RDN Health is a social enterprise of RDN - The Charity for Health Access, focused on delivering integrated health access solutions for under-resourced communities. Our work is driven by a clear ambition: health access for all.

We’re looking for a leader who can grow and shape this enterprise - someone who can combine purpose with performance, build strong partnerships, and deliver meaningful, sustainable impact at scale.

This is a unique opportunity to lead, build and influence as part of a broader system working together to improve health access across communities.

We’re excited by what RDN Health can become - and even more excited about the person who will help lead it there.

Warm regards,

Amy Brown

Key Responsibilities

Leadership

• Support RDN’s national and international leadership position in health access. Operate in a non-partisan manner, maintaining effective relationship development and management of vertical and horizontal integration of stakeholders.
• Demonstrate high-performing, team-orientated executive leadership that enables RDN’s governance, business management processes and evidence-informed commitments.
• Understand and demonstrate deep commitment to RDN’s frameworks and ways of working.
• Be effective in enabling social accountability and social leadership across government, industry and community globally.
• Champion futurist thinking and innovation to advance RDN’s vision for global health access equity and sustainable impact.

Strategic Management

• Achievement of RDN’s goals as a high performing member of RDN’s leadership team
• Create, build and maintain RDN Health as a viable and high impact business model.
• Practise meaningful partnership with Aboriginal and Torres Strait Islander peoples and other Indigenous peoples globally to ensure culturally appropriate program design and implementation.
• Build, implement and sustain viable programs and products that achieve impact in a manner consistent with RDN’s methodologies and in co-creation with customers and stakeholders.
• Take full accountability for revenue and resource generation and delivery of RDN’s Business Value.
• Build and maintain highly trusted executive relationships in government and industry.
• Support the development of RDN staff and partner agency capability in evidence-based practice, business management and professional reputation.
• Lead the identification and development of innovative business models and diversified revenue streams.
• Drive the adoption of technology-enabled improvements that enhance service delivery and improve health access outcomes.

Business Development & Growth

• Lead and execute a comprehensive business development strategy aligned to RDN Health’s growth ambitions across priority markets.
• Identify, pursue and secure new revenue opportunities across government, philanthropy, commercial and international markets.
• Build and manage a high-quality pipeline of opportunities, including tenders, partnerships and product-led growth initiatives.
• Establish and maintain strategic relationships with key funders, commissioners and partners to position RDN Health as a provider of choice.
• Lead major bids, negotiations and commercial discussions to secure long-term, sustainable revenue streams.
• Work collaboratively with Group functions to strengthen brand positioning, market insight and opportunity conversion.

Enterprise and Operational Management

• Build, monitor and control the financial operations of RDN Health ensuring budgets are managed effectively.
• Collaborate with the Group’s business management processes and shared services teams ensure effective operational integration.
• Develop and implement strategies to diversify revenue streams and ensure long-term financial sustainability and commerciality.  Evaluate investment opportunities in new programs, products, and services against strategic objectives and financial returns.
• Monitor market trends and identify new business opportunities that align with RDN's mission and strategic goals.

Team Leadership and Development

• Provide leadership and direction to Health Access Enterprise teams to ensure effective talent management, employee relations and performance management.
• Foster a positive and inclusive workplace culture that promotes and values employee engagement, diversity, innovation and continuous improvement.
• Lead, mentor and develop the Health Access Enterprise team members to achieve high levels of performance and professional growth.
• Conduct regular performance reviews and provide feedback and coaching to team members.
• Create opportunities for staff to engage with and learn from Aboriginal and Torres Strait Islander communities and other Indigenous peoples globally.

General

• Demonstrate a commitment to understanding and appreciation of Aboriginal and Torres Strait Islander health, cultural awareness and safety.
• Demonstrate a commitment to assessing and fulfilling customer needs through expert knowledge, empathy and professionalism.
• Display a positive attitude and perform duties in line with RDN values, policies, procedures, relevant codes of practice, professional standards and legislative requirements.
• Demonstrate and uphold exceptional safety standards at all times and in accordance with any WHS requirements, to ensure your safety and the safety of others.
• Undertake any other tasks, duties or specific projects within your area of skills and expertise as required.